Privacy Policy
Last updated: January 15, 2024
At Sinergia Vital CO, we are committed to protecting your privacy and personal data. This policy describes how we collect, use, and protect your information.
1. Information We Collect
We collect personal information that you provide directly to us, including: full name, email address, phone number, address, financial information relevant to the advisory, and any other information you choose to share with us during the consulting process.
2. Use of Information
We use your information to: provide personalized financial advisory services, communicate with you about our services, send relevant information about government support programs, improve our services, and comply with legal and regulatory obligations.
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, restricted access to personal information, and continuous monitoring of our systems.
4. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share information with: service providers who help us operate our business, government authorities when required by law, and financial entities when necessary to process support applications.
5. Your Rights
In accordance with Colombian Law 1581 of 2012, you have the right to: know, update, and rectify your personal data, request proof of the authorization granted, be informed about the use of your data, file complaints with the Superintendence of Industry and Commerce, revoke authorization and/or request deletion of your data.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by Colombian law. Once no longer needed, we will securely delete or anonymize your data.
7. Contact
If you have questions about this policy or wish to exercise your rights, you can contact us at: contacto@sinergiavitalco.com or at our physical address: Carrera 7 #32-16, Office 502, Bogotá D.C., Colombia.